KNOWLEDGE BASE
COMMON QUESTIONS AND ANSWERS

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Glossary



Repeat Billing

Setting up repeat billing

1. Log into the Customer Area.

2. Click on the "Credit Account" menu option

3. Make a payment for any amount you chose, making sure to check the "Auto rebill" tickbox.


Invoices generated for you will be automatically paid using these card details and the amount credited to your account will be matched against your next invoice.

Change repeat billing details

To update your repeat billing details, the easiest way is either to "credit" your account (this can be anything from £1 & will put towards your next invoice), or pay an invoice before your repeat billing date. Whilst doing this, enter your new card details & tick the "Enable Auto-Billing" checkbox.
Your details will be updated & no more bills will be raised on your old card.

All of this can be done from the "Invoices" or "Credit" sections of your Customer Area.

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