First, make sure your router has the correct settings:
| Primary DNS |
77.75.104.58 |
| Secondary DNS |
77.75.104.59 |
| Encapsulation: |
PPPoA (Point-to-Point Protocol over ATM) |
| VPI |
0 |
| VCI |
38 |
Remember, your username should be the username you use to log into your goscomb.net account
plus "-gt@surfdsluk" for
ADSL MAX customers (8Mbps), or -gu@surfdsluk for
ADSL LLU customers (24Mbps);. eg,
user-gt@surfdsluk. The password should also be the same as your goscomb.net account.