Transfer to Goscomb in 5 quick & easy steps

Note: If your are enabling your broadband for the first time, please see here.

1 - Acquiring you MAC code

Contact your current ISP's billing department, requesting for your "MAC" code¹

2 - Selecting your service

Select the DSL service you wish to use (eg. Value 8Mbps Consumer ADSL²)

3 - Creating your Account

Create a customer account with Goscomb, here.

4 - Contacting us

Contact us on +44 (0)845 862 0070 or sales@goscomb.co.uk with the following details:

• The username of your Goscomb Account;
• Your address (if different from the one in your customer area);
• The MAC address provided by your ISP;
• The full number (inc. area code) for which the MAC address is for and they would like ADSL installed on.

 

5 - Last Step

And finally, we will email you a contract which you must reply to, to bind our contract. You're all set!

NB: It takes up to five days for the engineers to make the physical switch-over of the ADSL/SDSL line.

¹ Your MAC (Migration Authority Code) is a series of numbers and letters required to authorise your broadband transfer from your provider. When your current contract ends, call your provider and ask for your MAC (they must supply it within five days after you've requested it).

Provider	Number	Notes
AOL	0870 320 2020	Option 3
Bulldog	0800 404 8151	Option 1 then Option 2
Community Internet	01865 856 170
Demon	0845 272 2333	Option 4
Easynet UK	0845 333 4600
Eclipse Internet	07392 333301
EFHBroadband.com	0870 141 7038
Metronet	0870 284 0284
Nildram (Accent UK)	08701 608 600
ntl Freedom	0800 052 2000	Option 3
PIPEX Internet	0845 077 8324	Option 3
Sky Broadband	08705 515 515	Select the option for customer service
Spitfire	0207 501 3030
Tiscali	0845 077 4488	Option 1
Virgin	Via www.virgin.net
Waitrose.com	0800 980 0018	Option 2
Wanadoo UK plc	0870 0102 462	Option 2
Zen Internet	0845 058 9000	Option 3

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² See ADSL and SDSL services here.

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